Privacy Policy
About the Data Controller
Crepitek is the controller of your personal data. We are a registered company located at 588 rue Notre-Dame, Gatineau, QC J8P 1M9.
The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we will do with your personal information.
Collection of Personal Information
The following types of personal information may be collected, stored, and used:
Information about your computer, including your IP address, geographic location, browser type, version, and operating system;
Information about your visits to and use of this website, including referral source, visit duration, page views, and website navigation paths;
Information such as your email address that you enter when registering on our website;
Information such as your name and email address that you enter in order to contact us or subscribe to our emails and/or newsletters;
Information that you enter while using the services on our website;
Information generated while using our website, including when, how often, and under what circumstances you use it;
Information relating to any purchases, services you use, or transactions you make through our website, including your name, address, telephone number, email address, and credit card details;
Information that you post on our website with the intention of publishing it on the internet, including your username, profile pictures, and the content of your posts;
Information contained in any communication you send to us by email or through our website, including the communication content and its metadata;
Any other personal information you send us.
Before disclosing the personal information of another person to us, you must obtain that person’s consent both to the disclosure and to the processing of that personal information in accordance with this policy.
Use of Your Personal Information
Personal information submitted through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:
Administer our website and our business;
Personalize our website for you;
Enable your use of the services available on our website;
Send you goods purchased through our website;
Provide services purchased through our website;
Send you statements, invoices, and payment reminders, and collect payments from you;
Send you non-marketing commercial communications;
Send you email notifications that you have specifically requested;
Send you our email newsletter, if you have requested it, from which you may unsubscribe at any time;
Send you marketing communications relating to our business or the businesses of carefully selected third parties that we believe may be of interest to you, by post or, where you have specifically consented, by email, from which you may unsubscribe at any time;
Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
Handle inquiries and complaints made by or about you relating to our website;
Keep our website secure and prevent fraud;
Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website’s private messaging service).
We will not, without your express consent, provide your personal information to any third party for their direct marketing, or the direct marketing of any other third party.
Disclosure of Personal Information
We may disclose your personal information to our directors, employees, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this policy. We may also disclose your personal information to any member of our group of companies (this includes our subsidiaries, our ultimate holding company, and all of its subsidiaries) insofar as necessary for the purposes set out in this policy.
We may disclose your personal information:
To the extent that we are required to do so by law;
In connection with any ongoing or prospective legal proceedings;
In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction);
To the purchaser (or prospective purchaser) of any business or asset that we are selling (or considering selling).
Except as provided in this policy, we will not provide your personal information to third parties.
International Data Transfers
The information we collect may be stored, processed, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
The information we collect may be transferred to and stored in countries that do not have data protection laws equivalent to those in force in the European Economic Area, including the United States of America, Russia, Japan, China, and India.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, throughout the world. We cannot prevent the use or misuse of such information by others.
Retention of Personal Information
This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:
To the extent that we are required to do so by law;
If we believe that the documents may be relevant to any ongoing or prospective legal proceedings;
In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).
Security of Your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
We will store all the personal information you provide on our secure servers protected by passwords, firewalls, two-factor authentication, and other security measures.
All electronic financial transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure that you understand any changes made to this policy. We may notify you of changes to this policy by email or through our website’s private messaging system.
Your Rights
You may instruct us to provide you with any personal information we hold about you; the provision of such information will be subject to:
The payment of a processing fee; and
The supply of appropriate evidence of your identity, such as a photocopy of your passport certified by a notary, as well as an original copy of a utility bill showing your current address.
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
Third-Party Websites
Our website includes hyperlinks to, and details of, third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Updating Information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
Cookies
Our website may use cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its expiry date, unless deleted by the user before that date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not usually contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.